Terms and Conditions: Common Trade Practice and Acts and Laws where a purchase takes place shall be followed by both the customers and the merchants. Typically this means that the laws at the buyer's own location shall govern should a dispute on the purchase occur. In this regard, online shopping makes no difference than buying from a street shop near you. As eCommerce gains popularity, governments and banks all have well-defined rules for consumer protection. A vast majority of online shoppers get their money back from the banks after disputing their purchases. As a guide, the following is a list of terms and conditions that are standard practice in the industry. Each participating merchant might have slight variations on some product categories. Accuracy: All information in this site is provided to our best ability or maintained by participating dealers. However, in case of error the customer shall indemnify and hold harmless this store against any and all claims, demands, actions, suits, losses, liabilities, damages, costs, and expenses, including without limitation reasonable attorneys' fees, costs and expenses relating to your use of our services. Price: Due to the dynamic nature of the market and our services, prices are subject to change without prior notice. In case of significant discrepancies between the posted and then the current prices, we will contact you prior to processing the charges. In most cases we will honor the mistake if it is ours to ensure your satisfaction. Exchanges: If you no longer want the item or there is a issue with size, color or incorrect model as ordered by you, we will exchange the item for the a new size, color or model or for 100% store credit towards future items. We ask that you pay for shipping to return the item and to ship out the new item. If it is our error, we will issue a pick-up for the item and re-ship you the correct item with our apoligies. We must be notified within 10 days of receipt of your order. Special circumstances may apply. Please call to discuss with NESCO at 1-877-696-3726 (1-877 MY NESCO). This is a toll free number. Return/Canceled Orders: If you request to cancel your order before it is shipped or return any part of your order, there will be a 20% restocking fee. To the extent governed by laws, return of merchandise should be avoided as much as possible. We inspect and insure the merchandise prior to delivery. And we ask the customer to inspect all items upon receiving them. The customer must contact the dealer(s) to get a return authorization number. Certain merchandise may not be returnable, to the extent permitted by laws. Damage: In case of damages, please make damage claims directly to the carrier for merchandise shipped by a common carrier. We do offer Shipping Insurance on check out that will add an additional $5.00 per $100 of merchandise. If you elect to not accept insurance, your merchandise will automatically be covered up to $100 per box per UPS guidelines. Payment: Payments will be settled between the customer and the dealers who supply the merchandise. Return checks are subject to extra service charges by banks. Dishonored checks may be subject to penalty by laws and all other related collection costs, including attorney fees. Credit Card charges will be made automatically to your card when purchased is place on web site. Warranty: Warranties vary from product to product, and from dealer to dealer. Please refer to relevant laws governing this aspect for the minimum requirement on individual products. Used merchandise might be exempted from warranty requirements. In case of dispute, we will take every measure possible to protect the integrity of its trading platform services and to ensure the appropriate governing laws are obeyed by all parties. This includes termination of our services to any law-breaching parties. Shipping Info: Packages are mailed using UPS Ground. Shipping Insurance is available at checkout for additional $5.00 per $100.00 of merchandise. Payment Info: We accept: VISA, MC, American Express and Discover NOTICE: The Charge for this purchase will appear on your Credit Card Statement as: NESCO Gouverneur NY or Arctic Cat Discount. Tax: 7.00 in NY state NESCOInternet@yahoo.com